You, our future SEO Consultant, are motivated and highly engaged from the beginning. We offer the opportunity for you to contribute to the ongoing growth of our SEO department by cultivating strong client relationships and assisting in the development of junior team members.
We are looking for someone who can step in and make an immediate impact on our SEO team. We need someone who can identify optimization opportunities and execute a tactical plan to drive organic growth. We expect you to understand how to evaluate keyword targets, optimize on-page content, and promote the expertise, authoritativeness, and trustworthiness of our clients’ websites.
The SEO Consultant is critical to the success of our marketing arm and will help shape Knucklepuck’s growth, ensuring we are delivering modern and innovative solutions that drive results.
This is a client-facing role, so you will engage directly with our clients to align on expectations, communicate progress of our SEO initiatives, and report on the impact of those initiatives. We hire for soft skills because these are critical for removing roadblocks and advancing our SEO efforts.
You will report to the VP of Client Services but will also take direction from the SEO Team Lead or Senior SEO Consultant for your assigned accounts, and work closely with other SEO Consultants. You must be able to take direction, accept feedback, and cultivate strong professional relationships both externally (with clients, experts, sources, etc.) and internally (with colleagues across departments at all levels within the company).
Success in this role means driving client success that results in strong client retention, referrals, and expansion opportunities for Knucklepuck. You need to be a true team player who is enthusiastic about applying your expertise to share in our growth.
Our most successful SEO Consultants are:
- Committed to our Core Values of Embracing Personal Accountability, Creating Value, and Advancing the Good of the Other, practicing these daily
- Experienced digital marketers, with 1-3 years of SEO and account management experience
- Knowledgeable of on-page and technical SEO best practices, including keyword research, content optimization, internal linking, and information architecture
- Results-focused with an emphasis on execution to ensure Knucklepuck implements tactical action items that drive our SEO strategies forward
- Strong communicators with an ability to coordinate effectively between Knucklepuck and our SEO clients.
- Detail-oriented and organized to help manage tasks, meet deadlines, and manage multiple projects simultaneously
- Creative problem-solvers and strategic thinkers with an ability to adapt to shifting priorities while still maintaining progress toward strategic objectives
- Passionate about the digital space and how search engines connect businesses and consumers online
- Familiar with Google Docs, Google Sheets, and Google Drive
Your primary responsibilities will include:
- Managing Knucklepuck’s SEO clients. This includes producing and executing project plans, running client meetings, delegating tasks to support team members, and managing expectations internally and externally. This is a client-facing role where project management is a crucial skill
- Supporting fellow SEO Consultants, Sr. SEO Consultants, and the SEO Team Lead on medium to large projects, including strategic deliverables on Discovery projects and reporting
- Capturing feedback and action items from client meetings to document next steps in Knucklepuck’s project management system (Asana)
- Conducting audits of current client’s digital footprint and using insights to drive ongoing SEO strategy and site improvements
- Advising clients and fellow team members on SEO best practices for performing keyword research, optimizing metadata, and developing other on-page SEO recommendations
- Effectively communicating technical SEO action items with web developers and other points of contact to ensure proper implementation of recommendations
- Researching competitors to determine additional strategic SEO opportunities based on industry trends
- Keeping clients and fellow team members up to date on new trends, algorithms, and SEO tactics
- Using insights from client analytics to inform ongoing strategy and to proactively pivot based on SEO performance
- Identifying opportunities for client upsells and cross-sells
- Assisting in developing case studies that highlight the successes of SEO clients
- Contributing to company thought leadership by developing blog content related to SEO strategy and expertise
- Contributing towards updating the SEO deliverable/process templates to improve efficiency and the quality of services offered
It would be great if you have:
- Agency experience, managing multiple clients/projects at once
- Published SEO thought leadership
- Familiarity with web analytics (e.g. Google Analytics, GA4, Google Tag Manager) and opportunity analysis tools (e.g. Ahrefs, SEMRush, Screaming Frog)
- Google Analytics Certification, Google Ads Certification, Bing Ads Certification.
- Experience with WordPress and/or website development